Tag Archives: VRM

The Data Bubble II

In The Data Bubble, I told readers to mark the day: 31 July 2010. That’s when The Wall Street Journal published The Web’s Gold Mine: Your Secrets, subtitled A Journal investigation finds that one of the fastest-growing businesses on the Internet is the … Continue reading

Posted in Business, Cluetrain, Events, Future, Journalism, Live Web, problems, VRM | Tagged , , , , , , , | 16 Comments

Beyond caveat emptor

First, three posts by JP Rangaswami: Does the Web make experts dumb? Does the Web make esperts dumb, Part 2: who is the teacher? Does the Web make experts dumb, Part 3: the issues His bottom line in the last … Continue reading

Posted in Books, Business, Events, Ideas, Photography, problems, Quote, Technology, VRM | Tagged , , , | 7 Comments

Opening new common ground

So that’s the logo for the first VRM+CRM workshop, which will happen on 26-27 August, at Harvard Law School. It’s free. You can register here. ProjectVRM, which I’ve been running as a fellow at Harvard’s Berkman Center has been growing nicely over … Continue reading

Posted in Berkman, Business, Events, Ideas, Technology, VRM | Tagged , , , , , | 5 Comments

The train goes the other way

Marketing Needs To Stop Its BS and Wake Up, the headline says. True. The bottom line: “At the end of the day, audiences have moved on and their expectations have changed. The next five years will see drastic changes in … Continue reading

Posted in Blogging, Business, Cluetrain, Future, Ideas, Technology, VRM | Tagged , , , , | 4 Comments

Context is King

There are two essential concepts of location for the World Wide Web. One is you: the individual, the reader, the writer, the customer, the singular entity. The other is the World. I live and work mostly in the U.S. I … Continue reading

Posted in Business, Future, Ideas, problems, Technology, VRM | Tagged , , | 24 Comments

VRM meets CRM

CRM Magazine has devoted much of its May 2010 issue, including its cover and lead stories, to VRM and the growing power of individual customers, within which VRM is one vector. Naturally, Cluetrain is also covered, since it pointed in … Continue reading

Posted in Business, VRM | Tagged , | 4 Comments

The Father of All Business Models

First, read Dave‘s The Mother of all Business Models. The money grafs: Want to get a message to Dave while he’s on the BART riding under SF? $5. Want to get a message to him while he’s walking the tradeshow … Continue reading

Posted in Blogging, Business, Cluetrain, Future, Ideas, Past, problems, Quote, Technology, VRM | Tagged , , , , , , , , | 14 Comments

Whose Side(wiki) Are You On?

What are we to make of Sidewiki? Is it, as Phil Windley says, a way to build the purpose-centric Web? Or is it, as Mike Arrington suggests, the latest way to “deface” websites? The arguments here were foreshadowed in the … Continue reading

Posted in Berkman, Business, Events, Ideas, infrastructure, Life, music, problems, Technology | Tagged , , , , , , , | 26 Comments

Primary needs for political tools

For years I’ve been watching my old pal Britt Blaser work to improve the means by which citizens manage their elected politicians, and otherwise improve governance in our democracy. Now comes Diane Francis, veteran columnist for the National Post in … Continue reading

Posted in Events, Fun, Future, Ideas, Politics, VRM | Tagged , , , , , , , , | 3 Comments

Thinking outside the Internet box

A couple days ago I responded to a posting on an email list. What I wrote struck a few chords, so I thought I’d repeat it here, with just a few edits, and then add a few additional thoughts as … Continue reading

Posted in Business, Future, Gear, Ideas, infrastructure, Past, Politics, problems, Technology | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 8 Comments