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Category Archives: Customertech
Toward new kinds of leverage
“Give me a lever long enough and a fulcrum on which to place it, and I shall move the world,” Archimedes is said to have said. For almost all of the last four years, Donald Trump was one hell of … Continue reading
Posted in adtech, advertising, Blogging, Business, Customertech, Future, Internet, Journalism, problems, Technology, VRM
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How to get fans inside the NBA’s playoff bubble
Sell tickets to attend online through Zoom, Microsoft Teams, Google Hangouts, Webex, GoToMeeting, Jitsi or whatever conferencing system can supply working tech to the NBA. Then mic everyone in the paying crowd, project them all on the walls (or sheets … Continue reading
Posted in Broadcasting, Business, Customertech, Digital Life, Fun, Sports, Technology
Tagged NBA #NBA #bubble
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Going #Faceless
Facial recognition by machines is out of control. MeaningĀ ourĀ control. As individuals, and as a society. Thanks to ubiquitous surveillance systems, including the ones in our own phones, we can no longer assume we are anonymous in public places or private … Continue reading
Posted in Customertech, Digital Life, policy, Politics, privacy, security, VRM
Tagged #Faceless, #GOOMF, petittion, privacy, surveillance
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Here’s a cool project: completely revolutionize shopping online
In 1995, shortly after she first encountered e-commerce, my wife assigned a cool project to the world by asking a simple question: Why can’t I take my shopping cart from site to site? The operative word in that question is … Continue reading
Posted in Business, Customertech, Internet, publishing, Technology, VRM
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We can do better than selling our data
If personal data is actually a commodity, can you buy some from another person, as if that person were a fruit stand? Would you want to? Not yet. Or maybe not really. Either way, that’s the idea behind the urge … Continue reading
Posted in adtech, advertising, Business, Customertech, history, Ideas, Internet, marketing, Nature, personal data, problems, publishing, Technology, VRM
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GDPR will pop the adtech bubble
In The Big Short, investor Michael Burry says “One hallmark of mania is the rapid rise in the incidence and complexity of fraud.” (Burry shorted the mania- and fraud-filled subprime mortgage market and made a mint in the process.) One … Continue reading
Posted in adtech, advertising, Business, Cluetrain, Customertech, Journalism, personal data, problems, publishing, Research, Technology, VRM
74 Comments
For privacy we need tech more than policy
To get real privacy in the online world, we need to get the tech horse in front of the policy cart. So far we haven’t done that. Let me explain… Nature and the Internet both came without privacy. The difference … Continue reading
Posted in adtech, advertising, Business, Customertech, Internet, Journalism, marketing, personal data, privacy, problems, Technology
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Facebook’s Cambridge Analytica problems are nothing compared to what’s coming for all of online publishing
Let’s start with Facebook’s Surveillance Machine, by Zeynep Tufekci in last Monday’s New York Times. Among other things (all correct), Zeynep explains that “Facebook makes money, in other words, by profiling us and then selling our attention to advertisers, political … Continue reading
Posted in adtech, advertising, Berkman, Business, Customertech, Ideas, infrastructure, Internet, Journalism, Law, Links, marketing, News, Personal, privacy, problems, publishing, Research, Technology, VRM
72 Comments
A Qualified Fail
Power of the People is a great grabber of a headline, at least for me. But it’s a pitch for a report that requires filling out the form here on the right: You see a lot of these: invitations to … Continue reading
Posted in adtech, advertising, Business, Cluetrain, Customertech, Identity, Law, marketing, problems, Technology
3 Comments
Requiem for a great magazine
Linux Journal is folding. Carlie Fairchild, who has run the magazine almost since it started in 1994, posted Linux Journal Ceases Publication today on the website. So far all of the comments have been positive, which they should be. Throughout … Continue reading
Posted in adtech, advertising, Business, Customertech, Journalism, publishing
Tagged Linux, Linux Journal, publishing
3 Comments