Tag Archives: traceroute

Cox Tech Hell, Day 21

Posted on July 8, 2009 by Doc Searls

I’ve left two messages with the very nice senior tech guy who came out on Monday and confirmed the problem without solving it. Another guy came yesterday when the problem wasn’t happening, and gave me the number of the senior … Continue reading →

Posted in Call center hell, infrastructure, problems, VRM | Tagged , , , , , | 15 Comments

This latency is caused by ____ ?

Posted on June 21, 2009 by Doc Searls

Starting a few days ago, nothing outside my house on the Net has been closer than about 300 miliseconds. Even UCSB.edu, which I can see from here, is usually no more than 30 ms away on a ping test. Here’s … Continue reading →

Posted in infrastructure, problems | Tagged , , , | 23 Comments