Tag Archives: CoxHell

Cox Tech Hell, Day 21

Posted on July 8, 2009 by Doc Searls

I’ve left two messages with the very nice senior tech guy who came out on Monday and confirmed the problem without solving it. Another guy came yesterday when the problem wasn’t happening, and gave me the number of the senior … Continue reading →

Posted in Call center hell, infrastructure, problems, VRM | Tagged , , , , , | 15 Comments