Tag Archives: tech support

Life in Cox tech support hell

Posted on June 27, 2009 by Doc Searls

Major props to Cox for cranking up my speeds to 18Mb/s downstream and 4Mb/s upstream. That totally rocks. I’m getting that speed now. Here’s what Cox’s local diagnostic tool says: TCP/Web100 Network Diagnostic Tool v5.4.12 click START to begin Connected … Continue reading →

Posted in Blogging, Business, Gear, infrastructure, problems | Tagged , , , , , , , | 19 Comments

Tech hell, cont’d

Posted on June 24, 2009 by Doc Searls

The idea was to take some down time in Santa Barbara and get work done in my own nice office, with my nice comfortable chair, surrounded by space and time, with soft sea breezes blowing through. Instead it’s been tech … Continue reading →

Posted in Call center hell, infrastructure, Places, problems, VRM | Tagged , , | 4 Comments