Customer Service
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Shunday
Other laws may apply I started to write something here, but turned it in to a whole post on its own: Customer Service Sample of One. In response to that, Don Marti pointed to Skylabs Audio and its YouTube channel. As it happens I was an audiophile many decades ago. Worked weekends at an audio salon… Continue reading
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Customer Service Sample of One

Our Samsung TV* and our Samsung soundbar/woofer no longer connect over bluetooth. Well, they do connect—both displays say they are connected—but the TV only plays through its own speakers. I called Samsung for help with this, but the phone maze robot said only texts would work at that time. Here’s the text monologue from Samsung:… Continue reading