So I ordered one of these yesterday…
…and got a notice that said,
That was to my building in Manhattan: a three-story walk-up in a district that’s post-dangerous but pre-gentrified. In other words, safe; but not beyond worry that someone could walk off with a box on the steps that says Amazon on it.
We live on the top floor, so it took me a minute to get from my desk to the front door, where there was nothing. So I went to Amazon’s Contact Us page and got this:
Then, after I clicked on the big yellow button, a dialog ensued :
Amazon eero mesh WiFi system – 2 pack
This kind of thing has happened before; not just with Amazon, and not just here. In fact, it has happened enough times for me to wonder whether there is a method to the madness.
I mean, is “the delivery status may have been updated too soon” an occurrence that’s common for a reason? Also, might that reason be technical, human, neither or both?
To be fair, this is not a big deal. Progress is how the miraculous becomes mundane, and this is a good example of it the mundane miraculous at work. “No sooner said than shipped” is the new norm. So are conversations with robots.
I’d love it if one could give me answers below, but that feature isn’t working right now. So feel free to tweet yours or something. Thanks!